Delivery
COVID19 Important Notice
Due to the current Situation all our shops are currently closed to the public.
We are still processing Online & Mail Orders.
Please order using this website or phone 01273 702444
COVID-19 update: Ackerman Music is taking orders, and making every effort to continue operating as normal whilst ensuring the safety of our team. Royal Mail First Class is not normally next day at the moment. Expect a delay of a few days.
Our estimated delivery times for new orders remains the same, however we would appreciate your understanding if your order does take slightly longer to arrive than normal at the moment.
If items are shown as out of stock, they may take longer to come into us than the time shown on our website. Some publishers & manufacturers have closed for the duration.
International Delivery may be subject to delays.
GB Delivery
FREE GB Delivery until further notice on any order over £5!
Orchestral Instruments - Delivery is FREE within Great Britain for all instruments. This price you see is the price you pay.
(Instruments over £100 are always sent by our Express service, regardless of the service selected in the checkout.)
Pianos - Delivery is FREE within Great Britain for all pianos. This price you see is the price you pay.
We are often able to offer a free timed delivery and setup service within 50 miles of our shops (subject to availability.) Outside this area we use a courier service, and aim to have most things delivered within 3 working days.
Sheet music, accessories & gifts - We offer 3 services:
- Standard: £1 for orders under 1kg, £2 for orders over 1kg) (usually 1-2 business days)
- Saver: FREE for all orders over £5 (usually 3-5 business days)
- Express: £5.99 for all orders (usually 1 business day)
Please select your preferred option in the checkout.
If you require any special arrangements, this will be charged at cost, please contact us for details.
Delivery Schedule
We will normally send your order within 1 business day. Orders received before 1pm will normally be sent the same day.
Small instruments over £100 are sent by next business day courier (Saturday delivery can be arranged for an additional cost).
Music, accessories and gifts will be sent by the method selected in the checkout.
Delivery days are based on information from Royal Mail and their normal service. The number of days for delivery stated in the checkout is not a guarantee and is subject circumstances beyond the control of Ackerman Music.
