• I Introduction
• II Acknowledgement

FREE UK Delivery on any order over £15!

Orchestral Instruments - Delivery is FREE within Great Britain for all instruments. The price you see is the price you pay. (Instruments over £100 are always sent by our Express service, regardless of the service selected in the checkout.)

Pianos - Delivery is FREE within Great Britain for all pianos. The price you see is the price you pay. We use a courier service and aim to have most things delivered within 3 working days.

Doorstep Drop-off only. Pianos are delivered flatpack, usually on a pallet, for self assembly. Please be aware that if you choose our courier service for larger items such as digital pianos, the courier is not contracted to carry items up any steps or stairs. If there are stairs leading to the front door of the delivery address, or you live in an apartment which is not on pavement level, it is your responsibility to arrange for transportation from the pavement level to the delivery address. Please be aware that the box can weigh 60Kg to 120Kg. We recommend that that you have help to move the box to the room of your choice from two or three able-bodied persons. In this instance, the delivery driver may, at their own discretion assist you in carrying the parcels into the delivery address, but they are not contracted nor obliged to do so.

Piano deliveries in Sussex - Subject to availability, we are often able to offer a free, pre-arranged timed delivery and setup service within 50 miles of our shops. With this option pianos are delivered and assembled in your home and the piano is left ready to play.

Sheet music, accessories & gifts - We offer 5 services:

• Standard: £2.00 for all orders under £15.00 - FREE for all orders over £15.00 (usually 1-4 business days)
• Tracked 24: 3.99 for all orders under 1kg - £4.99 for all orders over 1kg.
• Tracked 48: 2.99 for all orders under 1kg - £3.99 for all orders over 1kg.
• Express: £6.99 for all orders (usually 1 business day)

Please select your preferred option in the checkout.

Please note: Digital Sheet Music purchases do not count towards free shipping eligibility.